MAINTENANCE PLANS & RATES:
 
Home|About Us|Our Services|Rates & Discounts|Maintenance Plans|Why Us?|
Privacy Policy|Service Protocol|Disclaimer|Career|Contact Us|
© 2014 Global Technologies Enterprise All Rights Reserved.
Site by Global Technologies

 
 
Global Technologies Services Repair/Upgrade Rates
Networking Maintenance Packages/ Maintenance Contracts/ Service Contracts

The computer industry requires a great deal of experience. Installing new systems and servicing existing systems are a significant part of our business. A+, MCSE And  Cisco Certified Network Engineers specializing in Microsoft Windows systems. Experienced in system builds, repairs, upgrades, disaster recovery, web design, and more. We hope to be able to handle all of your computer needs.

Discounts

•10% off Senior Citizen discount        •10% off Referral discount
•10% off Military discount 

Our Services


We offer several computer service related rates and discounts in order to differentiate ourselves from the competition. The following are some of the standard services we offer, along with labor estimates (*Approximate, Estimated In Hours). Software, Hardware or Parts are extra and will be included in specific job estimates. We charge Rs.750/hour for our house call services + free tune-up of desktop and do not charge customers for travel time if they are within 25KM from Kolkata.

Key Benefits


    • We can provide service onsite or pickup for offsite service in Kolkata and 25 KM from Kolkata.
    • All computer builds and operating system reinstallations are done onsite/offsite, due to the length of time required to complete the service. 
      Average turnaround time in this level of service is 3 hours.
    • 30 day work guarantee on service provided.
    • No markup on direct costs. The price we get the software, hardware and parts for is the price you pay. All the discounts we receive are passed
      directly to you.
    • All Microsoft Windows operating systems supported.
    • Phone service and remote administration is at a low Rs.450/hour not by the number of PCs.
    • Did you pay for that expensive warranty for your name brand computer and it's about to run out?
    • We can run diagnostic programs that can detect if any of your computer hardware parts are about to fail.

Business and Home PC Services


When it comes to servicing your computer, we strive to provide business and home PC users in Kolkata and Rest of Bengal with a more service oriented experience. All of our service professionals are Microsoft Certified.

The experts at Global Technologies can:


    • Fix problems encountered with all standard hardware and software.
    • Perform the service and repair in your home or office.
    • Upgrade and repair laptop, desktop and tower computers.
    • Update your operating system with fixes, drivers, and security updates.
    • Train you on how to operate your computers and keep them updated so you encounter fewer problems.
    • Provide hardware and software upgrade advice.
    • Provide the software to enable us to service your computers remotely.
    • Provide secure internet access through a LAN.
    • Provide secure and encrypted wireless networks.
    • Service your computers in privacy and confidentiality.

Business Server Prices


    • Onsite Rs.1200 an hour
    • OS reinstallation Rs.2000 flat fee
    • New computer builds Rs.3500 flat fee
    • Phone service Rs.450/hour
    • Hardware/Software/Parts are additional but there is no markup
    • Plus Vat/Service tax if applicable

Business Workstation Prices


    • Onsite Rs.850/hour
    • OS & software reinstallation Rs.1000 flat fee
    • New computer builds Rs.1000 flat fee
    • Phone service Rs.450 an hour
    • Hardware/Software/Parts are additional but there is no markup
    • Plus Vat/Service tax if applicable

Home PC Prices


    • Onsite Rs.750 an hour
    • OS & software reinstallation Rs.900 flat fee
    • New computer builds Rs.1000 flat fee
    • Phone service Rs.450 an hour
    • Hardware/Software/Parts are additional but there is no markup
    • Plus Vat/Service tax if applicable
No Service No Charge

None of the above services include parts, software, or operating systems in the pricing.
We offer a variety of warranty and maintenance contracts. We will be happy to review the options based on specific needs and requirements.
Emergency support is defined as a non-scheduled service call requiring a response time of 2 hours or less. All emergency service calls are charged an additional fee equal to one hour of the engineer's labor rate.
*Drive must be operational. Fortunately we do offer data recovery services. If your data is lost or unrecoverable, we will let you know ahead of time.
**This service backs up Data files from the drive such as documents and saved files, unfortunately most programs (such as Office and Games) need to be installed from their original CD's to work properly. If customer supplies CD's or DVD's, programs will be reinstalled at no additional charge.
+Inspection fee is included in repair cost; charged separately only when no repair is authorized.
++Licensed software only.
+++Time starts and ends at our door.  Missed appointments when a technician is dispatched will be billed the one hour minimum.
                  All costs for parts/hardware replacement extra !!                           No travel fee (within 25 miles)
Multiple Locations : Add ₹1000.00 per location (within 25 miles)
All costs for parts/hardware replacement extra !!                           No travel fee (within 25 miles)
Networking Services


Does your office or home have multiple computers? Do you have internet access and wish you could share it throughout your office or home and have every computer online at the same time? Whether you would like to run cables or run a wireless network, we can take care of all your needs.
We can setup a standard wired network with network connections on the wall for each workstation, or we can setup a wireless network which uses small receivers at each computer that receive information from a central location.
With networked computers you can share internet connectivity, and share files from computer to computer without having to use floppy disks or burning CD's/DVD's every time.
Our standard network pricing is below, although we also do customized quotes for large projects. We can also maintain/update existing networks.
On-Site Consultation, Wireless Networks*, File Sharing*, Broadband through your office*:
₹1000.00 Trip Charge, including first hour. ₹750.00 Each additional hour.
Network Cable Wall Drops
₹1000.00 per drop (workstation) (includes cable and wall plates)
Network Cable Runs
₹50.00 per meter of cable run (includes cable)
*These services will require the purchase of additional equipment in most cases.
Level 1 Network Services


    • Peer-to-peer networking and Workstation trouble-shooting
    • Windows XP,7 ,8, 8.1 Operating System Support
    • Workstation hardware and other removable media repairs
    • Configure TCP/IP and Internet connectivity issues
    • MS Office configuration & trouble-shooting
    • Printing & File Sharing setup
    • DSL & Cable Modem Trouble-shooting & Sharing
    • Standard POP and SMTP client trouble-shooting including Netscape, Eudora, Outlook Express and Outlook
    • Virus removal on workstations
    • Network Printers and peripherals I.e. Scanners
    ₹1000.00 per hour (1 hour minimum, 15-minute increments)
Level 2 Network Services


    • Security Implementation & Intrusion Detection
    • Web Services (hosting, ftp etc.)
    • Virtual Private Networking
    • Router and switch troubleshooting
    • Cisco Routers configuration
    • Wireless Networks
    • Terminal Services
    • Remote Access (RAS)
    • Server-based backup systems (Veritas Backup Exec, ArcServe etc)
    • Microsoft Internet Security and Acceleration (ISA) Server
    • Microsoft and Symantec WinFax Shared Fax Service
    • Enterprise wide anti-virus protection with management support (Norton Corporate Edition, McAfee Corporate)
    • Windows Server
    ₹1500.00 per hour (1 hour minimum, 15-minute increments)
FREE initial consultation. Contact us to schedule an appointment to review you networking needs. Network installation includes cabling, installing a hub and network cards as well as system configuration and Network Maintenance Plan (Network components provided at an additional cost.)
In-Shop Services

Below is a list of most of our in-shop services and their pricing. Other services are available, if you have any questions, or would like to arrange for your computer to be picked up at a very reasonable fee, please give us a call at 8017064441 or e-mail us.
On-Site Services


Is your computer giving you that blue screen feeling? Does it have a virus? Maybe you would like to upgrade your current version of Windows. Want to install that new modem or sound card and don't know how? Interested in networking your computers? Click here for our networking solutions.

Those are the few of the many services we offer on-site. We can come out to your home or office and diagnose what the problem is and in most cases solve your problem right there. Usually if we have to open up the case to diagnose hardware, we will take the computer in-shop at no extra charge.
We have techs available for day and evening service. Please contact us via e-mail or give us a call between the hours of 9am - 7pm to setup an appointment.

You may reach us at 8017064441.

PC Training Services


Have questions about your computer? Want to learn how to use the Internet more efficiently? Maybe you'd like to learn how to burn CD's/DVD's. We can answer all these questions and much more. Click here for more details.

Our rates for training in your home are simple.
You may reach us at 8017064441 or contact us by clicking here.
GLOBAL TECHNOLOGIES STANDARD TERMS & CONDITIONS


All services, including all travel time to and from customer site is billed at the quoted rates, unless otherwise modified by written agreement. In the event that parts, materials, hardware, software, cables or supplies are needed, then payment is required upon order. In certain major metropolitan areas, we may elect to bill for an additional ₹50.00 fuel fee. If collection proceedings are initiated by Global Technologies to collect delinquent amounts, Global Technologies will be entitled to interest on the outstanding balance plus reasonable attorney's fees required to collect the outstanding amounts. If you have submitted a credit application and have been granted Net 15 day terms, then failure to pay within 15 days from the date of invoice shall subject customer to a one-and-one-half (1.5%) percent per month late charge until said balance is paid in full. Said late charge shall be added to any overdue balance. If invoices are not paid within the agreed to terms the hourly rate for all unpaid work performed will be re-billed at the hourly rate of ₹150.00 Per Hour.
GLOBAL TECHNOLOGIES CORP. DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATIONS IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. GLOBAL TECHNOLOGIES DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS GUARANTEE OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.
COMPUTER PROBLEMS?
Frustrated?
Contact GTecH Today:: 8017064441
Email:: support@gtechnologies.in