GTecH Remote Help Desk Support is...

   • 100% Customer Service Focused
   • Fast & Reliable
   • Incident Resolution Focused
  
GTecH has elite experience in providing remote support solutions that enable our clients to benefit from cost-effective support without sacrificing productivity.
 
Technical support services can be accessed through a variety of options for you:

  
Users can call our contact line directly
   • Email us issues that go directly to our Remote Support Center
   • Request for remote shadowing
   • State of the art ticketing system keeps the customer informed on the status of each issue

Comprehensive IT Support

   • Calls answered in short time
   • Support for office applications or proprietary applications
   • Handle connectivity, applications, printers and more!
   • IT Consultants are trained to foster user understanding and collaboration

GTecH IT Consultants go through a thorough screening process to ensure you receive superior support. Every GTecH consultant has

   • A minimum of 4 years Technical Support
   • Experience troubleshooting Hardware and Software issues
   • Network Administrator skill set with Desktop Support Focus
   • A thorough understanding of each clients' business for maximum support capabilities

Remote Support with Measurable Results (No additional charge is required for monthly reports!)

Our team provides assistance that can be tracked. GTecH sends you monthly Help Desk and Phone Reports to help you track your IT expenditures, performance, and alleviates hours spent preparing presentations on IT performance.
Remote Support Services:
Get Responsive, Reliable And Capable Remote Support Solution!
 
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